Popular global ride-hailing company, Uber, has announced the shutdown of its operations in Nigeria, bringing its 12-year presence in the country to an end.

Uber said its decision to wind down its Nigerian operations takes effect from Wednesday, September 2, 2026.

The company announced the decision in a statement to customers, citing a review of its business operations as the reason for the move.

According to Uber, it had been a privilege to serve Nigerians since launching its services in Lagos in 2014, connecting users with independent transportation providers.

The company, however, apologised to its customers for the disruption the decision could cause to their daily routines.

“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” the company said.

“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers.

“Whether it was a morning commute, a ride to see loved ones, or exploring the city, thank you for trusting the platform to connect you to a driver to get you there safely.

“We know this may cause disruption to your routine, and we sincerely apologise for the inconvenience.”

The development comes as Uber simultaneously announced a major restructuring of its global workforce, with the company set to eliminate approximately 3,300 positions.

Uber Chief Executive Officer, Dara Khosrowshahi, said the job cuts were largely focused on management and coordination roles as part of efforts to simplify the company’s organisational structure.

In a memo to staff on Wednesday, Khosrowshahi said Uber was “removing layers, simplifying team structures, refining our global location strategy” and redirecting its workforce and investments towards areas with greater growth potential.

“As a result, we will be reducing the size of our team by about 10 per cent,” he said, adding that affected employees had been notified, except in countries where local procedures were required.

Khosrowshahi said the restructuring was not a reflection of employees’ individual contributions but was driven by the need to address organisational complexity created by Uber’s rapid expansion.

He noted that Uber’s revenue had nearly tripled over the past five years as the company expanded its products, businesses and customer base.

According to him, that growth had also resulted in additional layers of management, increased coordination and fragmented ownership, with some structures becoming less suitable for the company’s current scale.

He said the restructuring was designed to make Uber “simpler and faster” while creating additional capacity for investment in growth, innovation and emerging opportunities, including autonomous technology.

“The changes we’re making today are designed to do two things: make Uber simpler and faster, and create more capacity to invest in our future,” Khosrowshahi said.

“A leaner organisation will mean clearer ownership, faster decisions, and more time spent building rather than coordinating.”

The latest layoffs represent another round of workforce reductions by Uber, which had earlier eliminated positions in its customer service and human resources departments.